The first step in the SAP ERP sales and distribution process is presales activities. At this phase, customers can get pricing about product or service is called Inquiry then next to quotation where pricing & business condition will get finalized. After quotation the sale order, which is contractual agreement between a sales organization and customer & based on this order number the material is delivered(outgoing delivery) to the customer ,once the customer indicate that they have received material then business raise the invoice to the customer. The above process and the SD module in general primary include Pricing procedure Customer master data ,Material master data, business condition , revenue account ,cross selling etc.